Accessibility help

About accessibility

If you encounter any accessibility issues with this website, please let us know at

To be accessible the NHS England website must be as easy to use and understand for as many visitors as possible. This website complies with the World Wide Web Consortium’s (W3C’s) Level AA guidelines for accessibility and we are committed to maintaining and improving the accessibility of our site.

Please note that we cannot guarantee the accessibility of third party websites, documents and multimedia content that we may link to.


Text size and colour

Changing fonts can be useful for you if you have low vision, and need larger fonts or high contrast colours. You can change the font size, style and colour, and choose an alternative colour for links. You can also change background and foreground colours.

Changing fonts in Internet Explorer

  • If you are using Internet Explorer on a PC, select the View menu at the top of your window
  • To change font size, scroll down and select the Text size option
  • Alternatively, if you have a wheel mouse, hold down the CTRL key and use the wheel to interactively scale the font size
  • To ignore font and background colours choose the Internet options from the Tools menu at the top of the window
  • On the general tab of the window that appears, click the Accessibility button
  • This takes you to a menu where you can choose to ignore the way the page is formatted
  • Then return to the Internet options menu, and use the Colours and Fonts buttons to set your preferences

Changing fonts in Firefox

  • Click on ‘View’ on the menubar
  • Then select ‘Zoom’
  • Select ‘Zoom In’ or ‘Zoom Out’
  • Alternatively, if you have a wheel mouse, hold down the CTRL key and use the wheel to interactively scale the font size
  • Keyboard shortcuts of CTRL plus – and CTRL plus + are also available
  • To change the font style, size or colour, choose ‘Tools’, ‘Options’ and then the ‘Content’ tab

Changing fonts in Chrome

  • From the browser, select Preferences from the Edit menu at the top of the window
  • Click on Web content and uncheck the Show style sheets option
  • Return to the list of preferences and choose Web browser
  • Click on Language/Fonts and choose the size you need


Keyboard navigation

Arrow keys can be used to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.


PDF accessibility

Useful information about services to make Acrobat documents more accessible is provided on Adobe’s website.